Rigamajig products are not eligible for return or exchange unless defective through a manufacturing error. Please contact us at firstname.lastname@example.org within one (1) year of purchase as stated in the limited warranty policy below.
If you request a return and it’s approved, our customer service team will arrange the return/exchange shipment on your behalf.
If our customer service team determines a return is possible for a non-defective product within 30 days of receipt of an order, the customer requesting the return is responsible for the following:
If the return request is approved by our customer service team, all items must be unused, undamaged, and returned in original packaging to be accepted. We will arrange the return shipment on your behalf.
Depending on where you live, the time frame to receive your exchanged product may vary. Once your return is received and inspected, we will send an email to notify you. Your refund, minus the associated fees listed above, will be applied to your credit card or original method of payment within 14 business days. Please contact us at email@example.com with questions.